Contact
There is no support queue and no ticket number — SolveMyPDF is small. Messages are read by the people who build it.
Bug reports and tool requests
Use the feedback form. It is the fastest route and it captures the detail we need. If a tool produced wrong output, tell us which tool, what you put in, and what you got back — that is usually enough to reproduce it.
Please do not attach the file itself unless you are certain it contains nothing sensitive. A description of the problem is almost always sufficient.
For privacy requests, legal notices, corrections to a document template, advertising enquiries, or anything that does not fit the feedback form:
We aim to reply within a few days, and we action privacy and deletion requests within 30 days as described in the Privacy Policy.
Corrections to document templates
If you are a solicitor, accountant, or registered practitioner and you have spotted that one of our templates is out of date or wrong for your jurisdiction, we would particularly like to hear from you. Tell us which page, which clause, and what it should say. These corrections get priority over everything else.
What we cannot help with
We cannot give legal, tax, or medical advice, tell you whether a generated document will be accepted by a specific authority, or recover a file — we do not keep copies of anything you process. For any of those, you need a qualified professional in your own jurisdiction.